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​Learn how to set​ up EPCOR automatic bill payments 

Set up automatic bill payments and never worry about a late payment again. With a few easy steps, you can have your EPCOR bill automatically paid through your bank account. All residential and commercial customers can sign up for automatic bill payments.

 Register for aut​omatic payment withdraw​al

  1. Complete the Pre-Authorized Payment form and follow the instructions provided on the form.
  2. Include a void cheque or have your bank provide verified information with your completed application. Keep a copy of the form for your records.
  3. Mail, fax or email the information the information as noted on the application form.

 Keep your payment option in good standing

Your payment will be withdrawn from your bank account on the due date of your bill. This will be confirmed when you see "Pre-Authorized Payment" on the remittance portion of your bill. You must continue to make payments in your usual manner until you see this message.

Once your automatic payments have been confirmed, you must have sufficient funds or bank approved overdraft protection available in your bank account at least 2 business days before and after your due date to avoid a non-sufficient funds (NSF) charge.

If you have questions please contact us by email at frenchcreek@epcor.com​. 


 If your banking​ information chan​ges

You may advise us in writing along with a void cheque or bank verified statement that displays the new bank account number. We must receive that information at least 5 days prior to your next payment withdrawal date.​​​​​
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​​Nev​er​ mis​s a bill payment

Set up automatic bill payments and never miss a payment again! Your quarterly EPCOR bill will be conveniently withdrawn from your bank account on the​ billing due date and automatically credited to your EPCOR account.​

Sign up today

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