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Easily manage your EPCOR online account

With your EPCOR My Account profile you can manage your online account information anytime, anywhere. You can easily sign up for power, water, waste and natural gas services, move services to a new address, go paperless and check your bill statement online with ebill, or sign up for power outage alerts in Edmonton. You can even pay energy bills online, or set up automatic payments because you have better things to do with your time than paying bills. Learn more about what you can do with your EPCOR online account.

Easily manage your EPCOR online account

With your EPCOR My Account profile you can manage your online account information anytime, anywhere. You can start and move your power and natural gas services or sign up for online billing—we'll send your bill via email! You can even set up automatic payments because you have better things to do with your time than paying bills. ​Learn more about what you can do with your EPCOR online account.

 

Already have a My Account profile?
Sign in on the EPCOR login page!
Log in to your online account

 

Ready to sign up?
Set up your My Account profile with 3 easy steps. 
Register for an online account

 

Setting up your EPCOR My Account profile is as easy as 1-2-3.

 

Choose your user name and password.

 

Confirm your new password.

 

Log in to your new online account.

 


 

Connecting your EPCOR account to your online profile

​Once you've set up your My Account profile, simply connect it to your existing EPCOR accounts to start managing services online by selecting "Link an existing account" on the "Account Overview" tab.  

To link an existing account, ensure you have a recent copy of your bill. You'll need your account name exactly as it appears on your bill, and your EPCOR Account number.

You can view accounts associated with your profile on the "Account Overview" tab by clicking the dropdown menu located beside the account number and name. Select "Start services" to link an existing account to your My Account profile.

After signing up for an online account, you will continue to get paper bills unless you sign up for ebill, our online billing option. Learn more about ebill and what you can do with your online account below. ​​

 

 

Move or change utility services

Start, move or stop your power, water, waste and natural gas services in Edmonton.

Transfer utilities when moving

 

Sign up for ebill

Go paperless with online billing. Receive email notifications when bills are ready and view bills online. Statements are stored for up to 2 years.

Online billing with ebill

 

Set up or manage automatic payments 

Pay your EPCOR bill automatically through your bank or credit card each month and never miss a bill payment again. Set up recurring payments or make a single payment by credit card with your EPCOR My Account.

Pay your bills online

 

View your statement online

Anytime. Anywhere. The most convenient way to stay up to date. View your electricity, water, waste and natural gas bill statement online, easily and securely.

Understanding your bill

 

Set up power outage alerts

Sign up to get power outage notifications for your Edmonton neighborhood. We’ll email or text you updates and estimated restoration times.

Power outage alerts

 

Update personal information

Add or update your contact and other personal information 24/7. Log in to EPCOR online to manage all your account details.

Log in to add or update

Move or change utility services

Start, move or stop your power and natural gas services. All online, anytime, anywhere.

Transfer utilities when moving


Set up or manage automatic payments

Pay your EPCOR bill automatically through your bank or credit card and never miss a bill payment again. Set up recurring payments or make a single payment by credit card with your EPCOR My Account.

Pay your bills online


Sign up for ebill

Go paperless with online billing. Receive email notifications when bills are ready. Statements are stored for up to 2 years.

Online billing with ebill


View your statement online 24/7

The most convenient way to stay up to date.
View your electricity, water, waste and natural gas bill statement online, easily and securely.

Understanding your bill


 

Update personal information

Add or update your contact and other personal information 24/7.
Log in to EPCOR online to manage all your account details.

Log in to add or update



 

 

Get started with your EPCOR My Account

Sign up or sign in today!

 

 


Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).