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During the summer months, rain storms in the Capital Region soak the city, often in a very short time period. The amount of fast-moving stormwater combined with any hail that may have fallen can impact sewer drains resulting in flooding.

Our Flood Prevention Program was set up to help address potential flooding issues, improve the sanitary and stormwater systems, and equip homeowners with the information and knowledge to make drainage and lot grading improvements.

If you live in Cloverdale, Riverdale or Rossdale, you can sign up for Storm and River Level Alerts.

What to do if there's flooding in or near your home/business

  • Call 311 to report any dislodged manhole covers, pooling on roads, clogged catch basins, and any basement flooding.
  • Stay away from manhole covers that have been dislodged during a storm. Manhole covers are heavy and could cause injury.
  • Use caution when driving through underpasses during storms. The water levels in underpasses may cause vehicles to become partially submerged and/or stall.