Power310-9473Strathmore
Water(403) 934-9440
Drainage
Natural Gas1-800-511-3447Strathmore
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone (403) 934-9440Fax (403) 934-0085
The Information on this Page Applies to:
Depending on the age of your home, you may have weeping tile or weeping tile and a sump pump. Most homes built after 1988 have a sump pump, used in conjunction with weeping tiles.
Stormwater on your property should be channeled towards the stormwater drainage system. This is done through surface drainage (swales and grading). To protect your home from flooding, weeping tile is often used. Weeping tile is a perforated plastic pipe or clay pipe that surrounds and protects the foundation of your home. It sits on a bed of gravel, allowing excess groundwater to seep into it. This water is channeled to either the sump pump if you have one (in your basement) or directly to the drainage system.
If your home was built before 1989, it is likely that you only have weeping tile installed.
Contact the City of Edmonton, by calling 311, to ensure you get the correct permits if you are considering installing or replacing the weeping tile.
If you are unsure, call a qualified plumbing technician for assessment and assistance.
Keep your system healthy:
The sump pump is located in a shallow pit in your basement. Its job is to help protect your home from flooding by channeling groundwater away from your home.
Maintenance on sump pumps should be completed by a qualified plumbing technician.
If water from your sump hose discharges too close to your foundation, the water may end up back in your system, possibly compromising your foundation.
Consider installing an alarm and backup power system in case of failure.
During the winter, disconnect the exterior discharge hose to prevent it from freezing and causing a blockage.
Test your sump pump according to the manufacturer's recommendations.
Check and clean your sump pump by removing all the debris at the bottom of the sump pit or barrel.
Pour water into the sump pit or barrel for your sump pump to begin working.
Check the discharge hose outside your home to ensure that water is flowing from the hose.
Check for oil in your sump pit or barrel. If you see oil, it may indicate a failed pump seal and the pump may need to be replaced.
If your sump pump is activated by a float device, make sure its movement is not restricted by debris or the electrical cord.
If you are not sure, call a qualified plumbing technician for assessment and assistance.
If your sump pump is being replaced, consider the volume of water the system must handle, the amount of grit in the system, and size accordingly. Installing an under sized pump may overwhelm the sump pump, which can cause flooding in your home.
If water from your sump hose discharges too close to your foundation, the water may end up back in your system, possibly compromising your foundation.
If your sump pump is being replaced, consider the volume of water the system must handle, the amount of grit in the system, and size accordingly. Installing an under sized pump may overwhelm the sump pump, which can cause flooding in your home.
Learn about EPCOR’s flood prevention programs in Edmonton and book a home inspection today.
Flood prevention home inspections