Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
If you are working within 7 metres of our overhead power equipment or digging within 1 metre of underground distribution power equipment*, please take the time to do it safely. Follow the safe work Alberta guidelines and make sure you are familiar with the Alberta safety codes specifically related to overhead power lines and underground cables from the Alberta Occupational Health and Safety Code. We have tools available to help your team work safely.
*If you are working within 5 metres of underground transmission power lines, please contact the EPCOR Transmission group at the phone number indicated on your locate sheet.
Understand the potential hazards and how to prevent power line contact.Book a free safety consult (on-site or virtual) or power line safety awareness session for your team. Book now
Convenient online modules and resources for your crews.Online safety resources
We can come to your worksite and provide your crew with a plan for working safely near overhead or underground power lines.
Free in-person or virtual sessions to help teams understand risks and mitigating actions for power line safety.Safety awareness sessions
Know Alberta safety codes and legislation when working around overhead and underground power lines.Codes and Legislation
We provide the following online resources for learning how to work safely around overhead and underground equipment:
1. Information in the safety section of our website, specifically:
Our Safety Codes Officers can come to your worksite free of charge and provide you with information on what you can do to keep your crew safe around power equipment. If your work requires:
Call Power Trouble and ask for a referral to a Safety Codes Officer.
Ph: (780) 412-4500
Our free awareness session is suitable for management and on-site personnel and helps increase your team's awareness of the hazards involved in working around power equipment. Topics included in the presentation:
Set up a session for your team with our online form or call Power Emergencies at (780) 412-4500 and ask for a referral to a Safety Codes Officer.
Alberta Occupational Health and Safety Code, Part 17 Overhead Power Lines, Safe limit of approach distances (Section 225). (1) An employer must contact the power line operator BEFORE work is done or equipment is operated within 7.0 metres of an energized overhead power line.
Alberta Electrical and Utility Code (AEUC), Excavation work in the vicinity of underground power lines (Section 2-020).