Power310-9473Strathmore
Water(403) 934-9440
Drainage
Natural Gas1-800-511-3447Strathmore
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone (403) 934-9440Fax (403) 934-0085
This information doesn't apply to your selected location (Strathmore). View the Safety at Home page for Strathmore or change your location.
Call 911 or our 24 hour power emergency line (780) 412-4500 if the tree is:
For the reliability of power to your home, you should make sure there is at least 1 metre clearance between your service line running from the power pole to your home and any trees or shrubs. This clearance area helps to reduce the chances of a tree coming in contact with the power line and causing a power outage or fire.
Learn more about clearance requirements for power equipment.
If trimming your tree or shrub requires you to work within 7 metres of an overhead power line, call us at (780) 412-4500 and request a Safety Codes consultation. We can help provide guidance about working safely in close proximity to power lines and other electrical equipment.
If your tree is within 1 metre of the power line running from the pole to your home, call us and we will temporarily disconnect the power to the service line so that you, or your contractor, can trim the tree safely.
Once you've completed the trimming or removal, give us a call back and we'll come and reconnect your power.
If your tree is within 1 metre of the power line running from the pole to your house, call (780) 412-4500 to arrange a temporary disconnect, so you can trim your tree safely. Fill out our request form if the tree is interfering with the power lines running from pole-to-pole.
Click before you dig or call Utility Safety Partners at 1 (800) 242-3447 to find out where the utility lines are located in your yard. The service will mark the location of power, water, drainage, natural gas, internet, and cable television lines on your property with coloured paint and flags. This service can take up to a week after you make the call.
When choosing which trees and shrubs to add to your yard, pay attention to how high they might grow and their proximity to utility lines. If you live in an area with overhead power lines, a clearance of 3 metres helps reduce the chances of a tree coming into contact with the power line and causing a power outage or fire.
There are four zones to consider when planting near overhead power lines.
1 metres from the power pole – no digging is to occur here.
Within 5 metres of the power line – maximum height of a mature tree/shrub is 6 metres.
5 to 10 metres from the power line – maximum height of mature tree is 12 metres.
Beyond 10 metres from the power line, any height of tree is acceptable.
Your local greenhouse is a good resource for more information on the mature heights of trees.
Note: For the overhead power service line to your house, keep the tree or shrub at least 1 metre away from the line.
If you have hired a contractor to help with tree and stump removal, make sure they have experience trimming trees near power lines. Certified utility arborists are trained to safely maintain trees and vegetation growing near power lines, arborists without this designation are at risk of devastating injury or even death.
If certain safety measures are not taken, the entire tree and surrounding area can become energized and anyone working or passing by below are also at risk of electrical shock or electrocution.
Even if someone doesn't directly make contact, electricity can arc or "jump" from the line to their equipment.
For a list of arborists that are certified Utility Specialists, visit the International Society of Arboriculture, Prairie Chapter.
Before you break ground, always request a locate from Utility Safety Partners and have underground registered utilities marked.
Disclaimer
This webpage provides information only. Any reliance placed on this information is strictly at your own risk. EPCOR does not assume any responsibility or liability for any action, loss or damage that arises out of, or is in connection with the information contained in this webpage.
