Outage Preparedness and Prevention

​Water outage causes​​

There are many reasons a water out​age may occur. There may be a nearby water main break​, or it could be an issue with your water supply line.

Water outage main causes​

What to do before, during and after a water outage

Learn how to be prepared for an outage, what to during a water outage and after your water is restored.

Prepare for water outages​​​​​​​

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​Wha​t to do about frozen pipes

Water lines inside your home can freeze due to subzero temperatures, extreme wind chill​ and cold drafts. Learn about the ways to prevent pipes from freezing and what to do during a water emergency.

Preventing backflow in your home​

Water that flows opposite to its normal direction is called backflow, a problem that can accidentally contaminate drinking water in your home and, possibly, the entire public water system. Backflow conditions are potentially dangerous, but preventable.

Preventing backflow​​​​​