Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
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Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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Emergencies

What to do in an emergency

A car could hit a power line or transformer. A person could strike a line while digging in their yard. A worker operating heavy machinery could come in contact with overhead lines. Each of these scenarios are electricity emergencies. If you find yourself in one of these situations, what you do next could mean the difference between life and death.

A pipe could freeze and burst in your home. The sewer could back up in your basement. A water main could break. Each of these is a water emergency and you should contact EPCOR.

Report an emergency. Call us 24/7 at 780-412-4500.

If you encounter a downed power line or other dangerous situation involving electricity, call 911 or our Power Emergencies line immediately and tell them the exact location. Police and Fire will help keep people away from the scene, while we dispatch a crew to turn off the power and ensure the area is safe.


Disclaimer

This webpage provides information only. Any reliance placed on this information is strictly at your own risk. EPCOR does not assume any responsibility or liability for any action, loss or damage that arises out of, or is in connection with the information contained in this webpage.

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