Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
We get it: you want the fastest and easiest way to find the best plan. That’s where we come in. Let us help you customize an Encor energy plan for your home or business. You can choose electricity plans, natural gas plans or both.
It’s easy. It only takes a few minutes, and we’ll even help you switch your electricity and gas plans from your current provider. So you can avoid that awkward break up call and let us do it for you.
Step 1: Read
our terms and conditions.
Step 2: Build your energy plan.
Power your home and/or business with Encor by EPCOR. Build an energy plan that is made for you and very easy to set up. All we need is just a few details to help get you started!
*Advertised price does not include an administration fee of an average of $7.00 per site per month for each of electricity and natural gas as applicable, delivery and other charges depending on usage and service area, and taxes.
Step 3: Sign up online or give us a call:
fixed rate plan
stays stable and predictable throughout the term of your plan. Your energy bill may be different each month, depending on how much energy you use, but the per unit cost of energy does not change.
floating rate plan changes with market prices. Your monthly bill reflects your energy use and the market natural gas and electricity prices from the previous month.
View our fixed and floating electricity plans, and our fixed and floating rate natural gas plans for more information on current rates.
Quite simply, we’re local, we understand your home power plan needs, and our energy service rates are competitive. Choose Encor because we take the worry out of your home energy plan.
While EPCOR provides the regulated rate for electricity, asset by the Alberta Utilities Commission, Encor is a competitive retailer that offers a variety of energy products and prices.
Jargon can be confusing. Here's the cliff notes about what we’re really saying when we’re talking floating and fixed rates.
It seems some people are unclear about the relationship between Encor and EPCOR. Find out what's different between Encor and EPCOR.
Some folks like to look back to see forward. Check out historical rates to see how electricity rates have changed over the years.
A little gas from the past. Check out historical rates to see how gas rates have changed over the years.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit
ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).