Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Power your home and/or business with Encor by EPCOR. Build an energy plan that is made for you and very easy to set up. All we need is just a few details to help get you started!
Ready to get started with Encor? Here's what you'll need to sign up:
Be 18 years or older, as well as the owner of the utility account.
Your contact details, including your email address.
Your service address.
Your site identification number (if you know it).
Your billing address.
Sign up for
your energy plan today
— OR —
Call our local
energy experts 310-4300
Find out more
Jargon can be confusing. Here's the cliff notes about what we’re really saying when we’re talking floating and fixed rates.
It seems some people are unclear about the relationship between Encor and EPCOR. Find out what's different between Encor and EPCOR.
Some folks like to look back to see forward. Check out historical rates to see how electricity rates have changed over the years.
A little gas from the past. Check out historical rates to see how gas rates have changed over the years.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit
ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).