Encor perks and loyalty rewards

We're more than just lower bills and flexible plans. We keep things carefree year-round with exclusive perks for our customers. It's how we keep the love alive. As an Encor by EPCOR customer, you're eligible for perks year-round.

See how Encor brings good energy to Albertans

Auto-enrollment for Encor perks

Being an Encor customer means enjoying more than flexible energy plans and competitive rates, you also get access to exciting perks like the chance to win Free Energy for a Year, tickets to exclusive events, gift cards, and more.

The best part? You’re automatically in.

All eligible customers are enrolled in our loyalty activities, contests, and promotions—no forms and no extra steps.

We’re always looking for ways to bring value and make life more carefree for our customers, so we’ve introduced an auto-enrollment system for all eligible loyalty activities, contests and promotions. This means you’ll no longer need to fill out an online form to participate—you are automatically set to take part in draws for these exciting prizes and experiences.

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How it works

You’re automatically entered into contests, promotions, and exclusive offers if we have your email address on file and you haven’t opted out.
There’s nothing you need to do to start enjoying the perks.
Prefer not to participate? No problem! You can opt out anytime using the link in the footer of your email.

Read program terms.

Want to add your email?

It’s simple. Set up a My Account profile or call 310-4300.

Make sure we can reach you!

To enjoy automatic entry into perks and contests, we need a valid email address on file. If we don’t have yours yet, complete the form so you never miss out on exciting rewards and experiences.

Full name

Email address

Account number

Your account number is 5 to 8 digits long and can be found under your name on your bill.

Phone number

Sign me up for future communication from Encor. Including the latest news, tips and chances to win.

What Encor customers are saying

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“The perks are fabulous, [Encor] is an amazing company that cares about the people that are buying into them and they buy back into you” - Anna, Encor customer

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“They were really, really good at working with me to make sure that my power stayed on and my bills were paid. They really saved me and made it possible for me to move forward in my career.” - @ladyBwasC on X

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“We locked in our rate a few years ago, and quite honestly – thank goodness. [Encor] saved us hundreds, if not thousands, over the last few years. And you are keeping us informed about ways to keep our rates consistent and affordable. Thanks from a grateful customer” - Larissa, Encor customer

Frequently asked questions

This program is exclusively for residential and small business customers.

Please send an email to encor@epcor.com with your name and account number.

Click the resubscribe link or contact us to opt back in.

No, communication about loyalty activities is done through email, so an email address is required.

Adding your email is simple, sign up for a My Account profile or call 310-4300.

Please email encorrewards@epcor.com. We’ll get back to you within seven business days.

Good vibes and double the rewards

Refer a friend and get $100 when they sign up. That’s double the rewards between October 1 and November 30.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).