Skip ribbon commands
Skip to main content

Kananaskis​​ contact det​​ails

Not in Kananaskis? Change your location



Power (Fortis Alberta​): 310-9473
Water: 1-855-835-1212
Natural Gas (ATCO Gas): 1-800-511-3447

Power customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holid​ays: closed​​

Water customer service

Billing and account issues
Phone (Kananaskis Improvement District): 403-591-7774

Water and wastewater project/service inquiries
Phone: 1-855-835-1212


Log in ​​to My Account

Manage your utility services and account effortlessly with our 24/7 self-serve online portal:​​

  • Start or move power and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • View your statement online
  • Update your personal information

Log in now

Don't have an account?
Register here

Power service mailing address

P.O. Box 500
Edmonton, AB ​T5J 3Y3​