Power
Water
Drainage
Natural Gas
Phone: (250) 954-5337Call us 24/7.
Phone: (250) 951-2460Email: frenchcreek@epcor.com
Other contact information
Monday to Friday: 8 a.m. - 4:30 p.m.Weekends and stat holidays: closed
There are many reasons a water outage may occur. There may be a nearby water main break, or it could be an issue with your water supply line.
Water outage main causes
Learn how to be prepared for an outage, what to during a water outage and after your water is restored.
Prepare for water outages
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Water lines inside your home can freeze due to subzero temperatures, extreme wind chill and cold drafts. Learn about the ways to prevent pipes from freezing and what to do during a water emergency.
Water that flows opposite to its normal direction is called backflow, a problem that can accidentally contaminate drinking water in your home and, possibly, the entire public water system. Backflow conditions are potentially dangerous, but preventable.
Preventing backflow