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Receiving your bill

There will be 4 bills issued per year:

  • January
  • April
  • July
  • October

Payments

There are many ways to pay your bill.

  1. By mail: Payment can be mailed to the address below.
  2. EPCOR
    #10-D Pine Tree Center
    1343 Alberni Highway
    Parksville, BC V9P 2B9
  3. Through your bank: Payments can be made at most banks or by internet and phone banking.
  4. In person: We also accept payment by money orders or cheque at our EPCOR office (payable to EPCOR Water West Inc.)
  5. EPCOR
    #10-D Pine Tree Center
    1343 Alberni Highway
    Parksville, BC V9P 2B9
  6. After hours: There is an after hours bill payment Drop Box at our office (no cash, please).
  7. Pre-authorized payment plans are available, contact our office for information.

Post dated cheques are accepted.

Beginning November 2018 your monthly natural gas bill will come from EPCOR. If you are new customer starting services with us, there is a service initiation fee of $45. You may also be required to pay a security deposit.

Payments

Automatic Withdrawal ("AutoPay")

Never miss a payment again. With AutoPay, your payment automatically is deducted from your credit card or bank account. There is no setup fee or charge for this service.  

To set up AutoPay, log in to your online account and enter your payment information.

Other payment methods

  1. By mail: Payment by check or money order and payment stub should be addressed to EPCOR and mailed to the address below.
  2. EPCOR
    P.O. Box 4356, Dept.1305
    Houston, TX 77210-4356

  3. Through your bank: Payments can be made at most banks or by internet and phone banking. Visit your bank's website and follow the instructions for setting up online payment. Payments can take up to 7 business days to post to your EPCOR account.
  4. Online: You can view and/or pay your bill easily online by visiting our online portal.

  5. In person: You can pay your bill at our office during open hours or through the quick payment slot after hours.
  6. EPCOR
    31830 State Highway 249
    Ste. A. Pinehurst, TX 77362

    Our office hours are Monday to Friday 8:30 AM - 4 PM.

  7. By phone: Payments can be made over the phone at 1 (866) 601-3507.