Build your Encor energy plan

Use the plan builder above to choose electricity, natural gas or both, select an eligible rate option and complete your sign-up online.

If you’re already receiving energy service at the property, switching retailers does not normally require your electricity or natural gas service to be physically disconnected and reconnected.

Prefer to talk to someone? You can also call Encor for help choosing a plan and signing up.

Phone: 310-4300
Toll free: 1-800-667-2345

You’ll need to provide some personal information and details about the property where you’re setting up energy service. The information required may vary depending on the services you choose.

For more information about setting up utilities at a property, visit our start all utilities page. 

Yes. Residential and small-business customers can choose electricity, natural gas or both and complete their Encor plan selection online.

Switching energy retailers does not normally interrupt the delivery of electricity or natural gas to your property.

Your local utility provider continues to deliver energy while your retailer and energy plan change.

Yes. You can bundle electricity and natural gas with Encor, keeping both services together on one account with one bill. You can also choose electricity or natural gas on its own.

If you choose both services, you can keep them together on one account with one bill.

Yes. Encor customers can change or cancel their plan any time. There are no penalty fees for changing or cancelling your plan.

A fixed rate stays the same for the duration of your rate term. A floating rate changes based on market conditions and can move up or down over time.

Encor offers different rate options to fit different energy needs and preferences. The right choice depends on how you prefer to manage your energy costs.

Compare fixed vs. floating rates

Learn more about your options by exploring our electricity and natural gas plans before building your plan.

View Encor electricity plans
View Encor natural gas plans

If you want to understand the broader energy options available to Alberta customers before signing up, visit our understanding Alberta energy choices page.

For additional independent information about Alberta’s energy market and your options as a consumer, visit the Alberta Utilities Commission or the Utilities Consumer Advocate.