Other contact information
Monday to Friday
8 a.m. - 4 p.m.Saturday, Sunday & Stat Holidays
The Information on this Page Applies to:
You don’t have to wait to move your services. You can keep services at both your current and new home or business.
We can transfer your EPCOR services if you're moving within Alberta. However, if you're moving outside of Alberta, you'll have to find a new service provider. Remember to provide at least 3 business days' notice to ensure you are no longer billed for services at your home once you have moved out.
If you're a landlord and want to keep power on when a tenant moves out and cancels their service, submit an
Automatic Power Install Application. Visit our
Landlord Information page for more information.
Start, move or stop your power, water and natural gas services. All online.
Go paperless with electronic billing. Statements are stored for up to 2 years.
Set up automatic withdrawals and never miss a payment.
Anytime. Anywhere. The most convenient way to stay up to date.
Sign up to get power outage notifications for your neighbourhood.
Make updates to your contact and other personal information 24/7.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit
ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).