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Power (Fortis Alberta): 310-9473
Water: (403) 207-4503 or (780) 412-6800
Natural Gas (ATCO Gas): 1-800-511-3447

​Power customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday & statutory holidays: closed

Mailing Address
P.O. Box 500
Edmonton, AB T5J 3Y3​​

​Water customer service

Phone: (403) 207-4503

Hours of Operation
Monday to Friday: 8 a.m. - 5 p.m.
Weekends: closed

The Chestermere office for EPCOR Water Services has moved!

New Mailing Address
PO Box 271
Chestermere, AB T1X 1K8​​

New Mail Delivery Address​​
240 Merganser Drive
Chestermere, AB T1X 1K9
Couriers MUST have a contact number written on the box.​