Skip ribbon commands
Skip to main content

Manage your account online

Did you know you can:

  • Start or move power and natural gas services
    Learn how to move your services​.
  • Set up automatic withdrawals
  • Sign up for ebill
  • View your statement online
  • Update your personal information​​​

Log in now

Don't have a profile? Register today.


​Emergencies

Power (Fortis Alberta): 310-9473
Water: (403) 609-6400 or (780) 412-6800
Natural Gas (ATCO Gas): 1-800-511-3447

​Power Customer Service

Phone: 310-4300
Toll Free: 1-800-667-2345

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday & statutory holidays: closed

Mailing Address
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3​​

​Water Customer Service

Phone: (403) 609-6400

Hours of Operation
Monday to Friday: 8 a.m. – 5 p.m.
Weekends: closed