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FORTIS Alberta contact details

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Power (Fortis Alberta): 310-9473
Natural Gas (ATCO Gas): 1-800-511-3447

Customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holid​ays: closed​​


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Manage your utility services and account effortlessly with our 24/7 self-serve online portal:​

  • Start or move power, water and natural gas services
  • Set up automatic withdrawals
  • Sign up for ebill
  • Set up Edmonton power outage alerts
  • View your statement online
  • Update your personal information

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Mailing address

Bill payments​​​

P.O. Box 500
Edmonton, AB ​T5J 3Y3


2000-10423 101 Street NW
​Edmonton, AB T5H 0E8​​​​​​​​​