Sustainability reporting

Explore EPCOR’s sustainability reporting, showcasing progress and performance across environmental, social, and governance priorities.

Aerial view of engineered water storage reservoirs and treatment basins supporting sustainable water management in an arid, fast‑growing community.

Progressing with purpose

At EPCOR, we are continuing to advance how sustainability is integrated into our operations and the ways we engage with communities and other stakeholders. Grounded in purpose, our efforts focus on maintaining reliable service while improving how we operate. Our 2025 Sustainability Performance Update, the last report in our 2023-2025 cycle, reflects the meaningful progress we have made on our journey.

Read our previous sustainability reports

Creating value with the future in mind

Pursuing a sustainable future takes vision, commitment and care. At EPCOR, sustainability is fundamental to who we are and how we create long-term value for the people and communities that rely on our services.

Team members walk through a utility‑scale solar farm, inspecting ground‑mounted photovoltaic panels that generate clean, renewable energy.

50%

Emissions reduction

In 2025, we reduced net Scope 1 and 2 greenhouse gas emissions by 50% from our 2020 baseline, meeting our target and marking a significant milestone in our sustainability journey.

Learn about emissions reductions

0.31

TRIF results

Safety is at the centre of how we operate, and our commitment is foundational — to our employees, their families and the communities we serve. That commitment is reflected in our lowest-ever Total Recordable Injury Frequency (TRIF) performance.

Learn about safety results

$3.3B

Economic value

Through operations, capital investments and the essential services we provide, we created economic value for a wide range of stakeholders across North America in 2025.

Learn how we contribute to the economy

Panoramic view of the city of Edmonton skyline

EPCOR worker stands next to the Rio Verde Foothills standpipe

Sustainability feature: Partnering to protect water resources

Water quality and long-term supply are critical for the wellbeing of the environment, communities and the economy. Learn how we’re focused on ensuring that water systems across Canada and the United States remain safe, reliable and sustainable into the future.

Partnering to protect water resources

Results

The ability to translate our commitment into action is reflected our 2025 results. The 2025 Sustainability Performance Update marks the end of our three-year reporting cycle, but it is not an endpoint. We will continue to ensure our choices and actions lay the groundwork for a more sustainable future.

Utility field workers review documentation during on‑site maintenance of municipal water infrastructure in a residential neighbourhood, demonstrating safe and reliable water system operations.

2.9%

Reasonable costs

We know that affordability remains a top priority for our customers, so we continue to identify practical ways to manage costs while maintaining safety and reliability. Through disciplined investment and operational efficiencies, we focus on creating value today and for the future.

Learn how we deliver affordable value

95.4%

Wastewater reuse

We remain committed to delivering innovative, sustainable water solutions in drought-challenged regions. In 2025, EPCOR became the first utility in Arizona to receive an Alternative Designation of Assured Water Supply. This designation confirms EPCOR’s ability to supply water for 100 years, supporting responsible growth in one of North America’s most water constrained regions.

Learn how we're improving water security

57%

Flood protection

We made significant progress on flood mitigation upgrades at our Edmonton Water Treatment Plants. By the end of 2025, 57% of the work was complete, with full flood resilience upgrades targeted for December 2027.

Learn how we're strengthening flood resiliency

Participants greet one another during a community pow wow, with individuals wearing detailed traditional regalia inside a gathering space that celebrates culture, ceremony, and connection.

Sustainability feature: Creating shared value with Indigenous partners

In 2025, we renewed our commitment to Indigenous Relations, building on years of engagement and collaboration with Indigenous partners. Learn how our approach — grounded in listening, learning and integrating Indigenous perspectives into our planning and operations — is strengthening connections and advancing reconciliation.

Our renewed commitment to Indigenous Relations

Community engagement at an event in Clovis

| RELATED CONTENT

Latest Sustainability news

A Texas-sized project

EPCOR is set to provide water services to one of the largest foreign investments in U.S. history.

Read article

Interview with EPCOR employee Danielle Blackwell

Vital conversations

Employees are inspiring conversations about mental health in the workplace — to break the stigma.

Watch the video

Children engaged in creative activity during BGCBigs mentorship

Giving back, getting back

Our Corporate Mentoring Program is making a difference in the lives of youth — and their mentor matches.

Watch the news clip

Previous sustainability reports

Our sustainability measures are derived from reviews of our company's performance and reporting standards. They reflect feedback from stakeholders representing a broad range of interests and experiences.

Read our:

2024 EPCOR Sustainability Performance Update

3 MB

2023 EPCOR Sustainability report

27 MB

2022 ESG performance update

17 MB

2021 ESG performance update

5 MB

2020 ESG report

39 MB