Operating companies

EPCOR is an infrastructure builder, operator and provider of the life essentials of power, water and natural gas. Our footprint spans across Canada and the United States.

We are headquartered in Edmonton, Alberta, where we have deep roots as Canada’s first municipally-owned electric utility in 1891 and 10 years later, as the city’s first water provider. Today, we serve customers in four provinces and three states. Find details on the companies we operate below.

EPCOR Water Services Inc. (EWSI) provides quality water and wastewater service to nearly one million people in Edmonton, Alberta, plus more than 90 communities and counties in the Edmonton Metropolitan Region and central Alberta.  

EWSI designs, plans, builds, finances, operates and maintains water and wastewater infrastructure. It treats and distributes water, collects and treats wastewater, and provides stormwater drainage services. EWSI is regulated by the City of Edmonton’s Utility Committee.

Locations served: 

Alberta
- Edmonton
- Edmonton Region Water Service Area

EPCOR Distribution and Transmission Inc. (EDTI) delivers electricity to Edmonton and nearby neighbourhoods, serving more than 440,000 customers. EDTI builds, owns, operates and maintains electricity infrastructure, including transmission lines, substations, overhead and underground power lines, and works as a Wires owner within Alberta’s competitive electricity market. EDTI is regulated by the Alberta Utilities Commission.

Location served:

Edmonton, Alberta

Energy Services is a business segment that includes regulated and competitive retail electricity service, and customer care operations for all our utilities. The electricity retail operating companies are:

EPCOR Energy Alberta

EPCOR Energy Alberta GP Inc. provides power in Edmonton and parts of Alberta. Specifically, it provides a Regulated Rate Option and Default Supply on behalf of EPCOR Distribution and Transmission, Fortis Alberta, and a number of Rural Electrification Associations (REA), along with customer care and billing services.

Locations served:

Edmonton, Alberta
Alberta

Encor by EPCOR

Encor by EPCOR provides competitive electricity and natural gas plans, including green energy options, to homes and businesses across Alberta.

Location served:

Alberta

To ensure that we are fair, open and transparent in all our dealing with retailers and customers, EPCOR must comply with the Code of Conduct Regulation and the Inter-Affiliate Code of Conduct. Learn more about the codes and our Compliance Plans.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

EPCOR Technologies provides fibre optic cabling services for phone, internet and television transmission. It also provides electrical equipment sales for underground residential development projects.

Location served:

Alberta

North American Commercial Services provides contracted water and wastewater services and rate-regulated natural gas services in the U.S., and water, wastewater and electricity services in Canada (outside Edmonton).

Locations served:

Alberta
- Canmore
- Chestermere
- Kananaskis
- Red Deer County
- Strathmore
- Wood Buffalo
British Columbia
- Britannia Mine
- French Creek
Saskatchewan
- Regina
Texas
- Austin Metropolitan Area
  - Bellville
  - Columbus
  - Cottonwood Creek
- Greater Northwest Houston area
  - Hempstead
  - Magnolia
  - Manor
  - Montgomery
  - Navasota
  - Pinehurst
- San Antonio Metropolitan Area (Vista Ridge)
- Taylor
- Waller
- Wilbarger Creek

EPCOR Natural Gas Limited Partnership sells and distributes natural gas to more than 30 communities in Ontario.

Locations served:

EPCOR Electricity Distribution Ontario Inc. owns and operates an electrical distribution network to four communities in Simcoe and Grey Counties, on the southern edge of Georgian Bay, north of Toronto.

Locations served:

Regulated U.S. Water provides regulated water and wastewater services in the Southwest U.S., including water treatment, distribution, transmission and wastewater collection and treatment services. It operates in 9 counties, 28 communities, 16 water utility districts and three wastewater utility districts in Arizona and New Mexico.

Locations served:

Arizona
- Anthem
- Arizona Gateway
- Buckeye
- Desert Hills
- El Mirage
- Florence
- Fort Mohave
- Fountain Hills
- Glendale
- Goodyear
- Mohave Valley
- Paradise Valley
- Parker
- Peoria
- Queen Creek
- Rio Verde
- Rio Verde Foothills
- San Tan Valley
- Scottsdale
- Sun City
- Sun City West
- Surprise
- Tubac
- Waddell
- Youngtown
New Mexico
- Clovis
- Edgewood
- Thunder Mountain