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Alberta
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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Alberta
British Columbia
Ontario

Go to the Canada home page where you'll see information about our company.

Select a region for customized content and rates
Arizona
New Mexico
Texas

Go to the United States home page where you'll see information about our company.
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About EPCOR
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Electricity safety in your neighbourhood

Be smart about electrical equipment

You will find electrical infrastructure all around your neighbourhood. Electrical boxes, power line and poles, and worksites can be dangerous. 

On this page

In an emergency 

If a power line is down or there is contact with a power line: 

  • Call 911. 
  • Call EPCOR’s 24/7 emergency line at 705-445-1800. 
  • Do not move the line or any object in contact with it. 
  • Stay at least 10 metres away from the area. 

Electrical infrastructure

Teach children to never touch or go near power lines or green electrical boxes. If a toy or other object ends up inside a transformer station or other restricted area, call EPCOR. 

Downed power lines

Assume a downed power line is live and dangerous. Stay 10 metres away from it. 

  • Call 911. 
  • Call EPCOR’s 24/7 emergency line at 705-445-1800. 
  • Do not move the power line or any object in contact with it. 

Do not drive over a downed power line at any time. 


If your vehicle or equipment struck the power line, and it is not tangled in the line, slowly drive away.  

Steps if you cannot drive away

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Stay safe around EPCOR worksites

EPCOR crews may be working in your neighbourhood. Their work can be dangerous, and they need to focus on their job. Please don’t enter the worksites or distract them. Everyone wants to get home safely. 

Disclaimer

This webpage provides information only. Any reliance placed on this information is strictly at your own risk. EPCOR does not assume any responsibility or liability for any action, loss or damage that arises out of, or is in connection with the information contained in this webpage.

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