Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
This information doesn't apply to your selected location (Edmonton). View the Account & Billing page for Edmonton or change your location.
This section provides details on the cost of customer services that are exclusive of your monthly bill administrative charges.
HST added to all charges.
Arrears certificate
Late payment charge (levied on overdue balance): 1.5% cumulative per month/19.56% per annum
Reconnection at pole during regular hours
Electric transformer ownership credit:$0.60/kW billed demand