Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
We file applications with the Ontario Energy Board (OEB) for approval of the Incentive Rate-setting Mechanism (IRM4):
Rates effective May 1, 2020: Read the filing.
Rates effective May 1, 2019: Read the filing and the OEB decision.
Rates effective May 1, 2018: Read the
filing and the
Rates effective May 1, 2017: Read the