Power
Water
Drainage
Natural Gas
After-Hours Emergencies
Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Other contact information
The Information on this Page Applies to:
We file applications with the Ontario Energy Board (OEB) for approval of the Incentive Rate-setting Mechanism (IRM4):
Rates effective May 1, 2022: Read the filing.
Rates effective May 1, 2021: Read the filing and the OEB decision.
Rates effective May 1, 2020: Read the filing and the OEB decision.
Rates effective May 1, 2019: Read the filing and the OEB decision.
Rates effective May 1, 2018: Read the filing and the OEB decision.
Rates effective May 1, 2017: Read the OEB decision.