Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
We're committed to providing you with high-quality, safe and clean tap water. Here's some information on our water:
As water comes into your home and out of your faucets, your plumbing and water heater may impact its quality. If you spot a problem, you can often solve it by performing basic plumbing or water heater maintenance.
Here's how to diagnose the source of a water issue and how to handle it:
If you see gray or white particles in your water, periodically remove and clean the faucet screens.
Do you find this page helpful? Print out this convenient tip sheet that has all the information you need.