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View the Account & Billing page for Kincardine or change your location.

New to EPCOR? Here's how to get started.

Set up your service

Opening an EPCOR account to get service takes just a few steps. Here's what you need to do.

  1. Call us. We'll need:
    • Your name
    • Your address where you require new service
    • Your phone number
    • Your preferred start date
  2. Once we receive your request, we work internally to add your new account to our systems.
  3. On your service start date, an EPCOR employee will visit your home to obtain a starting read.
  4. If there was a previous account holder at your new address, our customer service team makes sure that his or her account is completely disconnected and new service is set up in your name.

Questions?

Phone: 1-800-383-0834
Email: mywater@epcor.com

Top resources for new customers

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