EPCOR 2026 rate application in Aylmer

EPCOR rate application: What it means for you

We’ve submitted an application to the Ontario Energy Board (OEB) to adjust natural gas rates starting January 1, 2026. If approved, customers in our Aylmer service area will see a decrease in their annual bills:

• Residential customers: Save approximately $8 per year
• Commercial customers: Save approximately $116 per year

Why rates are changing

This proposed adjustment follows an OEB-approved formula that reflects inflation and encourages operational efficiency. It also includes a request to clear balances in specific accounts. These changes may affect other customers too, so we encourage you to review the application to see how it might impact you.

Your voice matters

The OEB will hold a public hearing to review our application. This hearing may be oral, electronic or written, and will include questions from the OEB and input from registered participants (called intervenors).

At the end of the hearing, the OEB will decide whether to approve the rate changes. As an independent public agency, the OEB’s role is to ensure energy services remain reliable, efficient and fairly priced.

Get involved

You have the right to be informed and to participate:

• Review our application
• Submit a letter with your comments—your feedback will be considered during the hearing
• Apply to become an intervenor—you’ll be able to ask questions and share your perspective. To participate as an intervenor, apply by September 2, 2025. If you don’t apply by then, the hearing will proceed without further notice to you.

Learn more

• File number: EB-2025-0177
• Visit the OEB website and enter the file number to access documents, instructions and updates.
• Questions? Call the OEB Consumer Relations Centre at 1-877-632-2727.

Hearing format

EPCOR has requested a written hearing, but the OEB is still considering this format. If you believe an oral hearing is more appropriate, you can write to the OEB and explain why before September 2, 2025.