Proposed water rate update in Harmony

What you need to know

EPCOR is applying to the Alberta Utilities Commission (AUC) for approval to gradually increase Harmony’s water rates by 10% for 2026 and again in 2027. These changes will help fund infrastructure upgrades needed to serve a growing community — while keeping water service affordable and reliable. This filing applies to water services only. A separate filing for wastewater rates will be announced between 2025-6.

Why are we proposing a change?

• Harmony is growing — fast. A 40% increase in population is expected year-over-year in 2026 and 2027. 
• Infrastructure needs to grow alongside the community to maintain service quality.
• The proposed changes are intended to better reflect the current cost of delivering safe, reliable water.
• EPCOR is proposing a gradual, phased approach — and we’re covering a portion of the increase to help reduce the impact on customers.

What’s next?

• EPCOR will file a formal application with the AUC by the end of August 2025.
• The AUC will lead a public consultation in Fall 2025.
• If approved, new rates would take effect in 2026.
• EPCOR will keep you informed as the process takes shape.

Resources:

• Download a PDF of the bill insert
• AUC website

We’re here to help

If you have questions, please contact our customer care team at 403-879-8934 or harmony@epcor.com.