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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Online Billing With ebill

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How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Set up Automatic Bill Payments Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions and Support Financial Support Resources Credit Card Bill Payment Assistance Programs Payment Arrangements Financial Support Resources

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

Natural Gas Transition

New River & Desert Hills Water Filling Station

Welcome to EPCOR

Manage Your Account Online

Understanding Your Bill

Rates Know the Difference: Time of Use and Ultra-Low Overnight vs. Electricity Retailers Time of Use and Ultra Low Overnight Pricing Switching from Time-of-Use to Tiered or Ultra-Low Overnight Prices

Irrigation Customers Moving to Monthly Billing

Rates and Tariffs

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Quick Guide to EPCOR Customer Service and Support

Rate Applications

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Alberta Electricity Rebate

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Water

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Drainage

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Infrastructure

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Encor by EPCOR for Your Home

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Encor by EPCOR for Your Business

Encor Plans for Commercial Business Get a Quote for a Commercial Energy Plan Encor Plans for Small Business Smart Devices to Transform your Business

Natural Gas

Why Choose Natural Gas Where Can I Get Natural Gas Steps to Start Natural Gas Service Calculate Your Natural Gas Savings Sign Up Details Service Line Installation Requesting Natural Gas Services and Upgrades Natural Gas Rates Rates and Tariffs Rebates and Programs Excess Flow Valves Natural Gas Resources for HVAC Natural Gas for your Business Brockton Natural Gas Service

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Outages

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Safety

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What to Do in an Emergency

Power Line & Equipment Contacts Downed Power Lines

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Value of Water

Why Your Water System Matters Are We Running Out Of Water? Water Conservation Help and Tips Delivering Quality and Value Keeping Your Water System Safe and Reliable Arizona - More Efficient Than You Might Realize Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey A Commitment to Water Quality Protecting our Water: EPCOR's Source Water Protection Plan Long Term Planning World Water Day

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North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High Glass of the Sask

Planning For The Future Of Our Electrical Grid

Seasonal Home Maintenance

Fats, Oils & Grease: Store It, Dont Pour It

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Who We Are and What We Do

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Contact

Emergencies

French Creek Water Emergencies

Phone: (250) 954-5337
Call us 24/7.

French Creek Customer Service

Phone: (250) 951-2460
Email: frenchcreek@epcor.com

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Hours of Operation

Monday to Friday: 8 a.m. - 4:30 p.m.
Weekends and stat holidays: closed

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Media inquiries

This phone number and inbox do not accept customer service inquiries. Please use the Customer Service contact information.

Phone: (623) 445-2424
Email: rstenholm@epcor.com

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Media inquiries

This phone number and inbox do not accept customer service inquiries. Please use the Customer Service contact information.

Phone: (780) 721-9001
Email: media@epcor.com

Stay up to date on our news and announcements below.

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