Water Rate Review

Water rate review and what it means for you

​Water is part of everyday life, and it takes a lot to get it from the source to your home or business. Whether you're starting the morning with a cup of coffee or cooking dinner for your family, we're focused on making sure your water is there for you.

Safe, reliable and affordable drinking water is a universal need an even more precious in the desert. We've balanced the different needs and desires of our customers with our most critical responsibility – ensuring that safe, clean, reliable and affordable drinking water will be there when you need it.

The rate review process takes more than a year – the application was filed in 2020 and the ACC issued its decision in January 2022.

Important documents​​

Rate review application

​How rates are set

Current rates are outdated and don't adequately reflect how much operating costs have changed – like purchasing power to deliver the water, or what has been needed to maintain, fix and replace the system.

The ACC makes the decision on what rates should be after a long and careful review of the information and costs in a rate case. Find out how the rate case process works.