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You can get your natural gas connection in 4 easy steps

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   Step 1: Apply for service

We will be installing the gas mainline on your street and connecting it to properties that have applied for natural gas service with us. Be sure to fill out your application before construction ends in your community.

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Step 2: Begin the Meter Size and Location Request form

 Begin your meter form by filling out as much information as you can and submit it directly after your application. Any information left blank will be completed, with you, at your site visit by an HVAC contractor.

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Step 3: Set up your natural gas account

Learn how to set up an accout with EPCOR in one of the following ways.

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Step 4: Contact a heating (HVAC) contractor

Book a local heating, venting and air conditioning (HVAC) contractor who can inspect your property and discuss costs and requirements for converting to natural gas use.

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​Step 1: Sign up for service

Start the process of getting natural gas to your home.


We will be installing the gas mainline on your street and connecting it to properties that have applied for natural gas service with us.

Apply for gas service online or by print.Sign up now

For documents not completed online, submit in one of the following ways:

​Step 2: Begin the Meter Size and Location Request form

While you may not be able to complete all of the fields on this form* without the assistance of your HVAC contractor, at minimum, please fill in the following information and submit the form to us:

  • Contact and property information
  • Preferred meter location on your property
  • Number of and type of gas appliances and fixtures you plan to use
  • Obstructions on your property that would impede installation (ex. septic, water systems, irrigation lines etc.)

​*We will work with your HVAC contractor at your site visit to gather any remaining information and complete your Meter Size and Location Request form. 

​Step 3: Set up your natural gas account

Set up your natural gas account with EPCOR by sending us one of the following documents:

  • A completed preauthorized payment form. We will enroll you in automatic withdrawal once your natural gas service starts
  • A reference letter from another natural gas vendor or electricity provider

If you do not select one of the options above, we will require a $300 security deposit which will be added to your first natural gas bill once service begins. This amount will be refunded to you once you have an established credit history with us for 12 months.

​Step 4: Contact a heating (HVAC) contractor

Contact an HVAC contractor to inspect your appliances and assess connection requirements for your property. 


Search our list of HVAC providers. The HVAC contractor will work with you to:

  • Identify all appliances and equipment you want connected to natural gas
  • Discuss other appliance options you've been considering, such as a gas stove, outdoor gas fire pit or gas barbeque
  • Complete the Meter Size and Location Request form which your HVAC provider will resubmit to EPCOR

At this stage, we recommend reviewing your contract with your existing heating provider so you can provide suitable notice within the terms of your agreement.

Do not disconnect your fuel source or remove any equipment until after your natural gas service has been installed and the appointment for your meter activation has been booked.

​What's next?

Now that you've completed all four steps of your application, EPCOR will initiate the rest of the process to get natural gas to your home. Find out what happens at your site visit and where we may have touchpoints while installing your natural gas line.

Read about the process

 

​Contact us

Have questions about your application or what to do next?
Give us a call and we'll walk you through your next steps.

1 (888) 765-2256

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