Phone (in Alberta only):
310-4300Toll-Free (ouside of Alberta):
Hours of operation and mailing address
The Information on this Page Applies to:
A clean air filter allows your furnace to run more efficiently and will also help improve air quality in your home. Fall is a great time to change the filter in your furnace as the summer months in Alberta can be very dusty.
Use caulking to seal any cracks and openings to help prevent cold air from seeping into your home. Improperly sealed windows and doors are the leading cause of heat loss in your home.
Blocked vents will make your furnace work harder than it needs to. A blocked vent will reduce the amount of warm air that circulates in your home. Plan where you locate your furniture so that vents are free from obstruction.
During the day, open the curtains on your windows to absorb heat from the sun's natural rays. Pull them closed again at night to help retain the heat from the day.
A smart thermostat can help you control your heating and cooling by automatically learning your schedule or allowing you to remotely control your home temperature while away. This is an ideal feature for when your schedule changes on the fly. You can find more information about smart thermostats
Don't forget to turn off the water lines that lead to the outside of your home, as they can easily freeze when the temperature drops overnight. It is also recommended to unhook and drain your garden hose to avoid damage caused by freezing temperatures.
The winters in Alberta bring extremely cold temperatures. Make sure your home is properly insulated in places such as attics, outside walls and the basement as these are other areas where the heat can escape.
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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit
ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).