Encor vs. EPCOR
Are Encor and EPCOR the same company? Yes and no.
Yes, we are part of the same family and we do share the same values. EPCOR is the parent company and when you call Encor by EPCOR, the customer service you get is provided by the EPCOR service team.
Encor and EPCOR differ in the services they offer you:
EPCOR provides water services in the Edmonton area.
EPCOR offers the
regulated rate option retail offering (RRO) for electricity. If you fall within EPCOR's service area and are an RRO customer, your rate is set by the
Alberta Utilities Commission and it varies month to month.
Encor by EPCOR is the competitive retailer for EPCOR and offers a variety of
energy plans, including
green energy. Unlike EPCOR, Encor can complement your electricity plan by offering natural gas plans and the convenience of a bundled utility bill, including your water services that are provided by EPCOR.