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​Let's get carefree energy started

Looking for the quickest, easiest way to find the best energy plan for your home or small business? That’s where we come in. Build a custom energy plan with electricity, natural gas or both with guaranteed competitive rates that you can change or cancel at any time, without penalties.​​

Ready to make the switch to carefree energy with Encor?  

Making the switch is easy. 
  • ​Your service will not be interrupted  
  • Takes 10 minutes  
  • With another provider? No problem. When you sign up with us, we'll break up with your current provider (even EPCOR) and make the switch for you.

When you're ready to sign up, have the following information on hand

  • Your contact details, including your email address
  • Your service address
  • Your site identification number (if you know it)
  • Your billing address

Build your Encor energy plan

​Signing up is as easy as 1, 2, 3.

  1. Choose the service(s) you’d like to start.
  2. Decide between a fixed or floating rate.
  3. Log in or Register for My Account (our online account management system) to start services online

Follow the steps below:​


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Sign up online today or call 310-4300 to talk to one of our energy experts and start services with Encor by EPCOR! ​​​​​

​Already signed up at a higher rate? Switch now!

Even existing customers on a variable or fixed-rate plan can switch to our new, low rate. You can switch now through your My Account profile or give us a call at 310-4300​.

Check out our videos below that provide you with the roadmap to a se​amless sign-up experience. ​​

Are you a brand new customer to Encor by EPCOR?  This video will show you how to make the switch to Encor. 

Are you an EPCOR customer on the RRO, who has chosen to make the switch to Encor? This video will guide you through the sign up process.

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Need a helping hand? We’re just a call away!

While these videos strive to make your sign-up journey a breeze, we understand that questions might arise. If you ever find yourself in need of personalized assistance our dedicated Customer Care team is here for you. Give us a call at 310-4300 and we’ll be happy to help! 

Floating vs. fixed rate plans​​

Floating Rate Plans

A floating rate plan changes with market prices. Your monthly bill reflects your energy use and the market​ natural gas and electricity prices from the previous month.​​

Learn more

Fixed Rate Plans

A fixed rate plan stays stable and predictable throughout the term of your plan. Your energy bill may be different each month, depending on how much energy you use, but the per unit cost of energy does not change.​

Learn more

View our fixed and floating electricity plans, and our fixed and floating rate natural gas plans for more information on current rates. ​​​​

Explore Encor

Why choose Encor?

Quite simply, we’re local, we understand your home power plan needs, and our energy service rates are competitive. Choose Encor because we take the worry out of your home energy plan.

Choose Encor

Encor is part of the EPCOR family

While EPCOR provides the regulated rate for electricity, as
set by the Alberta Utilities Commission, Encor is a competitive retailer that offers a variety of energy products and prices.

More about Encor and EPCOR

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit or call 310-4822 (toll free in Alberta).