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Phone: 1-800-383-0834
Customer Service
Phone: 1-800-383-0834Email: myepcorgas@epcor.com
Other contact information
The Information on this Page Applies to:
Looking for the quickest, easiest way to find the best energy plan for your home or small business? That’s where we come in. Build a custom energy plan with electricity, natural gas or both with guaranteed competitive rates that you can change or cancel at any time, without penalties.
Signing up is as easy as 1, 2, 3.
Power your home and/or business with Encor by EPCOR. Build an energy plan that is made for you and very easy to set up. All we need is just a few details to help get you started!
Read our terms and conditions.
Sign up online today or call 310-4300 to talk to one of our energy experts and start services with Encor by EPCOR!
Even existing customers on a variable or fixed-rate plan can switch to our new, low rate. You can switch now through your My Account profile or give us a call at 310-4300.
Check out our videos below that provide you with the roadmap to a seamless sign-up experience.
While these videos strive to make your sign-up journey a breeze, we understand that questions might arise. If you ever find yourself in need of personalized assistance our dedicated Customer Care team is here for you. Give us a call at 310-4300 and we’ll be happy to help!
A floating rate plan changes with market prices. Your monthly bill reflects your energy use and the market natural gas and electricity prices from the previous month.
A fixed rate plan stays stable and predictable throughout the term of your plan. Your energy bill may be different each month, depending on how much energy you use, but the per unit cost of energy does not change.
View our fixed and floating electricity plans, and our fixed and floating rate natural gas plans for more information on current rates.
Quite simply, we’re local, we understand your home power plan needs, and our energy service rates are competitive. Choose Encor because we take the worry out of your home energy plan.
While EPCOR provides the regulated rate for electricity, asset by the Alberta Utilities Commission, Encor is a competitive retailer that offers a variety of energy products and prices.
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Jargon can be confusing. Here's the cliff notes about what we’re really saying when we’re talking floating and fixed rates.
It seems some people are unclear about the relationship between Encor and EPCOR. Find out what's different between Encor and EPCOR.
Some folks like to look back to see forward. Check out historical rates to see how electricity rates have changed over the years.
A little gas from the past. Check out historical rates to see how gas rates have changed over the years.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
