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​EPCOR is pleased to offer a program to assist disabled American veterans with a $10 credit on their monthly water bill. The credit is available in all of EPCOR territories that service water except Rio Verde.

If you are a documented disabled veteran with any level of service-related disability—and an authorized signer on an EPCOR account—you may sign up for this benefit. If you meet these eligibility guidelines, and there is space in the program, you'll receive up to $10.00 off your monthly bill. Your $10 credit will appear on the first monthly water bill after you sign up. And if you're already receiving EPCOR's Low Income Assistance, you can continue to receive that along with the new monthly credit.

There are no forms to fill out to participate in Disable Veterans Assistance, but we'll need documentation of your disabled status. The easiest way to do this is bring a Veteran's Health Identification Card (VHIC) to an EPCOR office. The VHIC is a new form of identification for veterans, first issued by the Veterans Administration in November 2017. See the example below.


Learn about applying for a Veterans Health Identification Card.

You may also scan and email a copy of your VHIC to us at

If you don’t have a VHIC, or are not able to get one, a copy of your redacted benefit summary document may also be used to sign up for Disabled Veterans Assistance. Please call EPCOR Customer Care at 1 (800) 383-0834 with any questions you may have, and we'll be happy to help you.

EPCOR deeply values our disabled veteran customers. We thank you for your service, and encourage you to sign up for our Disabled Veterans Assistance Program.