Power
Water
Drainage
Natural Gas
After-Hours Emergencies
Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Other contact information
Our mission is to provide clean water and safe, reliable energy.
Our vision is to be a premier essential services company that attracts and retains the best employees, is trusted by our customers, and is valued by our stakeholders.
We implement our vision and mission through a long-term plan that focuses on four strategic priorities:
Our mission and vision guide our operations. In 2020, we also launched a purpose statement: “Communities count on us. We count on each other.” EPCOR employees developed the purpose statement to express what motivates them, every day, to serve customers, communities and one another.