“If you're involved in an incident, beating yourself up or being afraid of being blamed can take a mental toll,” says Mitchell, who helps train the team that restores power outages in Edmonton, as well as acts as a fill-in member.
Mitchell says restoring outages requires any number of electrical skills that must be deployed both safely and without delay.
“Quick decisions have to be made,” Mitchell says. “Speed must always be balanced with safety, and our teams make those calculations every day.”
Mitchell was invited to join Johnston’s team in 2020 and has taken part as an expert advisor in three investigations. The experience has shown him that EPCOR is committed to taking even more responsibility as a company for its role in safety training and analysis.
“There’s usually more to an incident than somebody just made a mistake,” Mitchell says. “What about the factors outside their control? Did they get the right training, for instance.”
Leadership with a Social Purpose
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