Quarterly rate changes to your monthly gas bill
View the OEB Decision
and Rate Order
View document
As EPCOR Natural Gas customers, you will have received the following notice that outlines the increases you will see on your monthly bill as of April 1, 2021. For more information, please contact our Customer Service team at
(519) 773-5321.
Gas delivery
The Ontario Energy Board (OEB) has approved changes to the delivery charges that EPCOR charges its customers commencing January 1, 2021. On all bills rendered by EPCOR on or after April 1, 2021, there will be rate changes for the "Fixed Monthly Charge" and "Delivery to You Charges." In addition, some temporary rate adjustments will be added to your bill from April 1, 2021 to March 31, 2022, to recover specific amounts related to the clearing of balances in certain deferral and variance accounts as approved by the OEB.
Anticipated annual increase for residential customers
(will vary based on usage):
$24
Gas commodity
On all bills rendered by EPCOR on or after April 1, 2021, the price we charge for the gas commodity and transportation portion of your bill will be increasing by 0.1521 ¢/m3 to 13.6664 ¢/m3. The Ontario Energy Board has approved this change to reflect the prices that EPCOR expects that it will be paying to its gas suppliers through to the end of March 2022. On your gas bill this cost is on the line entitled "Gas Commodity."
As a regulated utility, EPCOR is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark up or 'profit.' The price the utility charges you is based on the forecasted gas and transportation costs to EPCOR, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.
Anticipated annual increase for residential customers
(will vary based on usage):
$3
For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.
Federal carbon pricing plan
In 2019, the Federal government implemented a carbon tax as part of the Greenhouse Gas Pollution Pricing Act (GGPPA). This charge recovers costs associated with the GGPPA and reflects your monthly consumption, as well as delivery of natural gas to you and EPCOR's facilities. On April 1, 2021, the carbon charge for natural gas will increase from 5.87 ¢/m3 to 7.83 ¢/m3 of natural gas use. In addition, some temporary rate adjustments will be added to your bill from April 1, 2021 to March 31, 2022, to recover specific amounts related to the clearing of balances in certain deferral and variance accounts as approved by the OEB.
Anticipated annual increase for residential customers
(will vary based on usage):
$60
