Skip ribbon commands
Skip to main content


Important information about your​ gas bill

Gas commodity

On all bills rendered by ENGLP on or after January 1, 2024, the price we charge for the gas commodity and transportation portion of your bill will be decreasing by $0.009469 per cubic meter to $0.154105 per cubic meter. The Ontario Energy Board has approved this change to reflect the prices that ENGLP expects that it will be paying to its gas suppliers through to the end of December, 2024. On your gas bill this cost is on the line entitled “Gas Commodity".

As a regulated utility, ENGLP is permitted to recover what it pays for the purchase of gas plus any costs reasonably associated with this purchase but with no mark up or 'profit'. The price the utility charges you is based on the forecasted gas and transportation costs to ENGLP, which are periodically reviewed by the OEB and reconciled with actual costs. The gas commodity portion gets adjusted regularly throughout the year as the price of the gas commodity changes.​

How will the price change impact you? ​

That will depend on the amount of gas that you use. For a typical residential customer who consumes approximately 2,150 cubic meters of gas annually, this price change will cause your annual heating costs to decrease by approximately $14 per year. For customers who have arranged to have their gas supplied by a gas marketer/broker, the price may or may not change depending on the terms of the contract the customer has with the gas marketer/broker.

Delivery charges

The Ontario Energy Board (OEB) has approved changes to the delivery charges that EPCOR charges its customers commencing January 1, 2024. On all bills rendered by EPCOR on or after January 1, 2024, there will be rate changes for the “Fixed Monthly Charge” and “Delivery To You Charges”. In addition, some temporary rate adjustments will be added to your bill from January 1, 2024 to December 31, 2024 to recover and/or refund specific amounts related to the clearing of balances in certain deferral and variance accounts as approved by the OEB. Anticipated annual impact for residential customers be an increase of approximately $6 per year.​

Customer volume variance account

​The Ontario Energy Board has approved EPCOR’s Customer Volume Variance Account, which may impact the distribution rates that you are paying.  This deferral account will capture consumption variances for Rate 1 & Rate 6 customers, until EPCOR rebases its rates in 2029.  The impact of this deferral account is estimated to be an additional $10 per month for a residential customer bill, beginning in 2025 but all customers in these rate classes will be impacted.  Revenue shortfalls or excesses will be shared equally between EPCOR and its customers and EPCOR will only recover shortfalls to the extent that they impact the utility’s earnings beyond a threshold established by the OEB.  Disposition of this deferral account will be subject to OEB approval.  Additional details​.


If you have any questions about the changes in rates or any other item that appears on your bill, please feel free to call our office at 1-888-765-2256.

We would like to thank you for choosing to make natural gas your energy of choice.