Contact Us - New Mexico

Skip ribbon commands

Skip to main content

body { overflow: auto; opacity: 1 !important; } .no-script-section { margin: 20px; clear: both; overflow: hidden; } .no-script-section h2 { margin-bottom: 10px; } .no-script-section .sub-section { display: inline-block; margin: 0 25px 25px 0; vertical-align: top; } .navigation a { display: block; } .navigation .children { margin-left: 15px; } .contactinfo .pull-right { float: none; margin-left: 10px; }

Sorry your browser does not support JavaScript or has JavaScript disabled

How to enable JavaScript

Navigation

Account & Billing

Online Billing With ebill

How to Pay Your Bill

Protect Yourself from Consumer Scams

Products & Services

Water

Delivering Water to You Water Quality Rate Applications Rates, Terms and Conditions Water Main Cleaning (Flushing) Water Connections for Builders and Developers

Infrastructure Development

EPCOR Technologies Inc. Infrastructure Partnering Solutions

Outages & Safety

Outages

How We Respond to Outages Outage Preparedness and Prevention

Safety

Safety at Home

Learn & Explore

Efficiency & Conservation

Inside Your Home Outside Your Home

About EPCOR

Careers

Job Search Working at EPCOR Application Tips and Profile Setup EPCOR Career Fields Students and Recent Graduates EPCOR Jobs in Texas

News & Announcements

Customer Newsletters Customer Notices Our Response To COVID-19: For Canadian Customers Our Stories

Community Investment

Charitable Donations Sponsorships in Edmonton Our Partners Volunteering Sponsorships Outside of Edmonton

Who We Are and What We Do

About Our Company Vision, Values and Purpose Corporate Governance Environment and Climate Change Health and Safety Community Engagement and Support Our People Serving Our Customers Sustainability Reporting The Long-Term Plan

Contact

Emergencies

French Creek Water Emergencies

Phone: (250) 954-5337
Call us 24/7.

French Creek Customer Service

Phone: (250) 951-2460
Email: frenchcreek@epcor.com

Other contact information

Hours of Operation

Monday to Friday: 8 a.m. - 4:30 p.m.
Weekends and stat holidays: closed

Follow us

Communities

Canada

United States

This information doesn't apply to your selected location (French Creek).
View the Contact Us page for French Creek or change your location.

New Mexico contact details

Not in New Mexico? Change your location

Call us

Emergencies 24/7

Toll free: 1-800-383-0834

Customer service

Toll free: 1-800-383-0834
Email: mywater@epcor.com

Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed

Log in to My Account

Manage your utility services and account effortlessly with our 24/7 self-serve online portal:

View account summaries
Request new services
Transfer services
Cancel services
Update your contact information
Get information and updates about your service

Don't have an account?
Register here

Mailing address

Bill payments
EPCOR NM
P.O. Box 37783
Boone, IA 50037-0783

Correspondence
EPCOR
1005 N. Norris St.
Clovis, NM 88101-6372

Drop box locations

Clovis
1005 N. Norris St.

Edgewood
38 Cactus Road