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  • Start or move power and natural gas services
    Learn how to move your services​.
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​Emergencies

Power (Fortis Alberta): 310-9473
Water: (403) 207-4503 or (780) 412-6800
Natural Gas (ATCO Gas): 1-800-511-3447

​Power customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday & statutory holidays: closed

Mailing Address
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3​​

​Water customer service

Phone: (403) 207-4503

Hours of Operation
Monday to Friday: 8 a.m. - 5 p.m.
Weekends: closed

Mailing Address
EPCOR
403-320 West Creek Drive
Chestermere, AB  T1X 0P7