Contact Us - Kananaskis, Alberta

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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Manage Your Account Anytime, Anywhere

How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Automatic Withdrawal Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions Financial Support Resources Credit Card Bill Payment Assistance Programs

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

ebill

Natural Gas Transition

New River & Desert Hills Water Filling Station

Rates and Tariffs

Welcome to EPCOR

Manage Your Account Online

Starting, Moving And Closing Services Final Read Request Form

Understanding Your Bill

Rates Know the Difference: Time of Use vs. Electricity Retailers Time Of Use Pricing

Irrigation Customers Moving to Monthly Billing

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Water

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Drainage

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Power

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Infrastructure

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Encor by EPCOR for Your Business

About Our Commercial Energy Plans Choose a Commercial Energy Plan Talk to One of Our Local Energy Experts Smart Devices to Transform your Business

Natural Gas

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Outages

Power Outages

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Water Outages

Current Water Outages and Alerts Current Water Outages Current Water Outages Preparing for Water Outages How We Respond When the Water Goes Off Main Causes of Water Outages Prevent Frozen Pipes About Water Main Breaks

Report a Security Light Outage

Wastewater Outages

Power Outages: FORTIS Alberta

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Value of Water

Why Your Water System Matters Are We Running Out Of Water? Conservation Tips How Your Money Gets Spent Investing in You We're More Efficient Than You Think What We're Doing To Help Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey Bringing Water to You Technology and Your Water Bringing Value to You

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About Our Drainage System

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North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High

Planning For The Future Of Our Electrical Grid

Fats, Oils & Grease: Store It, Dont Pour It

About EPCOR

Careers

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Who We Are and What We Do

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Working With EPCOR

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EPCOR 2019 Year In Review

Message From Janice Rennie Message From Stuart Lee Epcor Today And Looking Forward Annual Results 2019 Growing Our Business Value To Our Customers, Community, And Employees

Contact

Emergencies

Power310-9473
Kananaskis

Water1-855-835-1212

Power Customer Service

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Hours of operation and mailing address

Water Customer Service

Phone 1-855-835-1212

Hours of operation and mailing address

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Communities

Canada

United States

Emergencies

Power (Fortis Alberta): 310-9473
Water: 1-855-835-1212
Natural Gas (ATCO Gas): 1-800-511-3447

Power customer service

Phone: 310-4300
Toll Free: 1-800-667-2345
Email: Submit our online form

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday & statutory holidays: closed

Mailing Address
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Water customer service

Billing and Account Issues
Phone (Kananaskis Improvement District): 403-591-7774

Water and Wastewater Project/Service Inquiries
Phone: 1-855-835-1212
Emai: etproject@epcor.com