Contact Us - Kananaskis, Alberta

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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Online Billing With ebill

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How to Transfer EPCOR Services When Moving

Paying Your Bill

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Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

Natural Gas Transition

New River & Desert Hills Water Filling Station

Welcome to EPCOR

Manage Your Account Online

Starting, Moving And Closing Services Final Read Request Form

Understanding Your Bill

Rates Know the Difference: Time of Use vs. Electricity Retailers Time Of Use Pricing Switching from Time-of-Use to Tiered Prices

Irrigation Customers Moving to Monthly Billing

Rates and Tariffs

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Products & Services

Water

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Power

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Infrastructure

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Encor by EPCOR for Your Home

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Encor by EPCOR for Your Business

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Natural Gas

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Infrastructure Development

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Outages

Power Outages

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Water Outages

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Wastewater Outages

Power Outages: FORTIS Alberta

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Value of Water

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Understanding Wastewater

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How It Works

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Safety

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About Our Drainage System

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Educational Resources

For The Classroom And At Home Water And Wastewater Plant Tours

North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High

Planning For The Future Of Our Electrical Grid

Fats, Oils & Grease: Store It, Dont Pour It

About EPCOR

Careers

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Who We Are and What We Do

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Community Investment

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Working With EPCOR

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EPCOR 2019 Year In Review

Message From Janice Rennie Message From Stuart Lee Epcor Today And Looking Forward Annual Results 2019 Growing Our Business Value To Our Customers, Community, And Employees

Contact

Emergencies

Power310-9473
Kananaskis

Water1-855-835-1212

Power Customer Service

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Hours of operation and mailing address

Water Customer Service

Phone 1-855-835-1212

Hours of operation and mailing address

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Communities

Canada

United States

Emergencies

Power (Fortis Alberta): 310-9473
Water: 1-855-835-1212
Natural Gas (ATCO Gas): 1-800-511-3447

Power customer service

Phone: 310-4300
Toll Free: 1-800-667-2345
Email: Submit our online form

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday & statutory holidays: closed

Mailing Address
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Water customer service

Billing and Account Issues
Phone (Kananaskis Improvement District): 403-591-7774

Water and Wastewater Project/Service Inquiries
Phone: 1-855-835-1212
Emai: etproject@epcor.com