An Update for Johnson Utilities Customers

​Over the past two years, EPCOR and Johnson Utilities have worked to enhance service, reliability and safety for customers and the communities Johnson Utilities serves. Such efforts have not been without challenges, but a significant amount of progress has been made and we appreciate your support as we've worked to improve your service.

In August 2018, EPCOR was appointed Interim Manager of Johnson Utilities. Under EPCOR's leadership, we have focused on the critical priorities needed to address operational and infrastructure issues, to ensure clean, safe and reliable water and wastewater services, and to retain Johnson Utilities customers' trust.

Two years later, we are pleased to announce that Johnson Utilities and EPCOR have reached an agreement for EPCOR to purchase the assets of Johnson Utilities. Together, the companies filed an application on October 5, 2020, with the Arizona Corporation Commission (ACC) requesting approval of the transfer of Johnson Utilities' certificate of convenience and necessity, or the right to provide service, to EPCOR.

EPCOR is fully committed to the road ahead, and we believe this is the best long-term solution for Johnson Utilities customers and employees.

The sale of Johnson Utilities to EPCOR is subject to regulatory approval, and customers will receive information on the application, including a public hearing date and details, as we move through the process. Johnson Utilities and EPCOR are committed to a smooth transition for both customers and employees. Until then, the focus remains the same – working to improve the delivery of safe, reliable service for Johnson Utilities customers.

We appreciate your patience as we continue to focus on the future for Johnson Utilities customers and your communities.