Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Heading out of town for vacation or an extended trip? Don’t forget to update your account information.
Leaks or other service issues can pop up from time to time and having the right information helps us help you save water and money.
It’s easy: log in to myaccount and click on your profile.
Customer Tip: Having a family member or someone allowed to speak for you listed on your account is also a good idea. Our Customer Care team can only speak to the people listed on your account.