Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
This information doesn't apply to your selected location (Edmonton). View the News & Announcements page for Edmonton or change your location.
Beginning July 1, EPCOR’s Customer Care call center is moving to new hours to serve you better. This will make more resources available when you, our customers, need them most. The new hours are effective in all time zones where EPCOR provides service.
For general service and account questions, customers can reach a live agent by calling 1-800-383-0834 from 8 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 4:30 p.m. on Saturdays.
You can still report emergencies 24/7/365 by calling 1-800-383-0834.