New Call Center Hours to Serve You Better

​Call center​ hou​​rs are changing

Beginning July 1, EPCOR’s Customer Care call center is moving to new hours to serve you better. This will make more resources available when you, our customers, need them most. The new hours are effective in all time zones where EPCOR provides service.

New call ce​​nter hou​rs

For general service and account questions, customers can reach a live agent by calling 1-800-383-0834​ from 8 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 4:30 p.m. on Saturdays.

Reporting emerge​ncies

You can still report emergencies 24/7/365 by calling 1-800-383-0834​.​​​