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Phone: 1-800-383-0834Email: mywater@epcor.com
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Natural gas service is good for the environment, but it takes a lot to get it from its source to your home or business. Whether you're warming up the furnace or cooking dinner for your family, we're focused on making sure your service is safe and reliable
Rates for your gas service are set by the Railroad Commission of Texas (RRC) and the City of Magnolia after a thorough and careful review of what it costs to deliver your service.
New rates were effective October 14, 2020 and began with the January 2021 bill.
The colder it gets, the more natural gas is used and today that means that winter bills can be significantly higher than during other times of the year. Rates fluctuate, depending on the price to purchase the natural gas we deliver to you.
A lot goes into delivering your natural gas service – from buying the gas itself to the pipelines that deliver it and the daily maintenance and operations of the entire system to make sure it stays safe and reliable. As part of this rate review filing, the different companies that work together to provide your natural gas service – all owned by EPCOR – were combined as one. Combining them helps customers, lowering the pipeline delivery portion of the cost by $3.41 (per Mcf), helping to offset increases to other operating costs.
Another important factor in your natural gas service is the cost of purchasing gas, which is separate from the delivery cost. Gas prices fluctuate month to month – you will continue to see any changes to the price of buying your gas adjusted on your bill on a monthly basis.
Phone: 1-800-383-0834Email: mynaturalgas@epcor.com