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Natural Gas
Tel: 1 (888) 765-2256
Email:gas@epcor.com
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825 Lake Range Drive Kincardine, OntarioN2Z 0B3
These Conditions of Service provide a summary of EPCOR's standards and practices governing the relationship between EPCOR and its Customers in the Southern Bruce area. This document does not supersede any terms and conditions set out in EPCOR's Rate Schedules approved by the Ontario Energy Board. EPCOR reserves the right to modify these Conditions of Service at any time.
The complete Conditions of Service for natural gas service in Southern BruceRead the full Conditions of Service
a) an actual or threatened shortage of gas due to circumstances beyond EPCOR's control;b) curtailment or restricted gas usage being ordered by a governmental authority or agency having jurisdiction; orc) an event of Force Majeure. EPCOR may also be required to interrupt gas service from time to time for repair and/or maintenance of its facilities. Except in the case of an emergency, affected Customers will be given reasonable notice of such interruption. EPCOR shall not be liable for any loss of production, nor for any loss or damages whatsoever associated with curtailment, discontinuance, interruption or any other failure of supply.
a) an actual or threatened shortage of gas due to circumstances beyond EPCOR's control;b) curtailment or restricted gas usage being ordered by a governmental authority or agency having jurisdiction; orc) an event of Force Majeure.
EPCOR may also be required to interrupt gas service from time to time for repair and/or maintenance of its facilities. Except in the case of an emergency, affected Customers will be given reasonable notice of such interruption. EPCOR shall not be liable for any loss of production, nor for any loss or damages whatsoever associated with curtailment, discontinuance, interruption or any other failure of supply.
Potential new Customers of EPCOR, and existing Customers moving premises, must notify EPCOR and complete an "Application for Natural Gas Service" form at least three business days prior to their planned move. If advance notice is not given, accounts may be retroactively adjusted up to a maximum of 30 days from the date on which notification of the move was provided to EPCOR.