Start natural gas service

What we'll need to get started

1. Your name.
2. Your phone number.
3. Your mailing and/or legal land address.
4. The date you require service.

Signing up is easy, if your property already has a natural gas line.

Moving into a home that already has Natural Gas

Start billing by contacting one of our Customer Service Consultants at 519-773-5321 or toll free at 1-888-765-2256. Alternatively, you can fill out our Gas Service Application form and submit it to gas@epcor.com.

Moving into a home without Natural Gas

Many properties in the EPCOR area have natural gas main lines already running in front of the property, but not all. Follow these steps to get a service line installed or contact our office for instructions.

Natural Gas Commodity

This is the fuel burned by your appliances. Customers have a commodity purchase choice for their Natural Gas Commodity rate. You may:

• Receive EPCOR System gas customer commodity rate. This customer is referred to as a System Gas customer.
• Sign a contract with an energy retailer for a fixed commodity rate. A customer serviced by a retailer is referred to as a Direct Purchase Customer.

Your commodity rate depends upon the commodity purchase choice you have made. If you have not signed a contract with an energy retailer you are automatically billed as a System Gas customer.