What we'll need to get started
- Your name.
- Your phone number.
- Your mailing and/or legal land address.
- The date you require service.
Signing up is easy, if your property already has a natural gas line.
Moving into a home that already has Natural Gas
Start billing by contacting one of our Customer Service Consultants at (519) 773-5321 or fill out our Gas Service Application form and submit it to firstname.lastname@example.org.
Moving into a home without Natural Gas
Many properties in the EPCOR area have natural gas main lines already running in front of the property, but not all. Follow these steps to get a
service line installed or contact our office for instructions.
Natural Gas Commodity
This is the fuel burned by your appliances. Customers have a commodity purchase choice for their Natural Gas Commodity rate. You may:
Receive EPCOR System gas customer commodity rate. This customer is referred to as a
System Gas customer.
Sign a contract with an energy retailer for a fixed commodity rate. A customer serviced by a retailer is referred to as a
Direct Purchase Customer.
Your commodity rate depends upon the commodity purchase choice you have made. If you have not signed a contract with an energy retailer you are automatically billed as a System Gas customer.